IDD software is designed to support agencies of all types, providing tools to streamline operations and enhance care delivery. Here’s how it benefits different types of IDD services:

Day Programs

• In day programs, DSPs often care for multiple clients simultaneously, requiring access to critical information such as medication schedules, client goals, behaviors, and EVV compliance. They must also track their time and service codes accurately. Managing all these tasks during a single shift can be overwhelming. IDD software automates key responsibilities, such as medication reminders and client data tracking, enabling DSPs to document information efficiently—all from their mobile devices.

Group Homes

• Group homes typically have complex schedules, with DSPs assigned to various clients at different times and service codes to manage. Tracking this information while maintaining accurate client documentation for Medicaid compliance can be challenging. IDD software simplifies these processes by allowing seamless switching between service codes, managing intricate schedules, and streamlining client data entry. This significantly reduces the workload for care coordinators, agency owners, and DSPs, allowing them to focus on client care.

Individual care

• One-to-one care may seem less complicated in terms of scheduling and documentation, but EVV compliance is critical in these scenarios. IDD software enhances individual care by giving DSPs instant access to EHR and eMAR information on their mobile devices. This ensures they are fully prepared for each shift, with the information needed to make informed decisions. With less focus on compliance issues, DSPs can concentrate on providing exceptional care to their clients.

IDD software ensures that every type of agency, from day programs to group homes and individual care providers, has the tools necessary to operate efficiently, comply with regulations, and prioritize client outcomes.