Laying the groundwork
Live in 60 days
Most software implementations take months. At Giv, we aim to have you up and running in 60 days. Your onboarding begins with a dedicated welcome call designed to align on goals, timelines, and priorities. During this conversation, we gather key operational details such as services, programs, staff structure, and billing requirements so everything is set up correctly from the start. This step ensures your Giv environment reflects how your agency actually operates and sets the foundation for a smooth rollout across teams.
Platform orientation
Getting comfortable in Giv
Once your data is in place, we walk through your Giv dashboard together to show how everything connects. This call focuses on navigation, core workflows, and where to find the information that matters most day to day. You will see how scheduling, documentation, billing, and reporting come together in one system, giving your team a clear picture of what is happening across the agency.
Transportation training
Staying organized on the move
Driver training focuses on how your transportation team completes required forms and captures the information needed for accurate reimbursement. We help set up the transportation forms required for your state and show drivers how to record mileage, trips, signatures, incidents, and shift details. This session helps drivers understand what needs to be documented, reduces reimbursement delays, and ensures transportation data flows into your billing and operational workflows.
Administrative enablement
Confidence in daily operations
Admin training is designed for the staff who manage scheduling, compliance, billing, and oversight. We review daily workflows, permissions, approvals, and reporting so your internal processes stay organized and consistent. This session helps administrators understand how to monitor activity, resolve issues quickly, and keep the system running smoothly as your agency grows and programs expand.
Giv mobile app training
Made for work in motion
The final step focuses on the Giv mobile app used by frontline staff. We walkthrough logging in, completing documentation, accessing schedules, and submitting information in real time. This training helps staff build confidence using the app in everyday scenarios, reduces missed documentation, and ensures information flows accurately from the field to the office without extra steps.
