SMS Terms and Conditions
SMS Messaging Program
Giv offers an SMS messaging program to provide customer support and service-related communications. Messages may include updates regarding support requests, responses from our support team, case status notifications, requests for additional information needed to resolve an issue, and other communications related to your use of Giv's services.
This SMS messaging program is intended solely for customer support and operational communications. Giv does not send marketing or promotional text messages through this program.
Consent to Receive Messages
You may opt in to receive SMS messages from Giv by completing the Contact Us form located at https://givhealthcare.com/contact and providing your express consent to receive text messages. After submitting the form, a member of the Giv team may contact you via SMS regarding your inquiry, customer support request, or other service-related communications.
By opting in, you confirm that you are the authorized user of the mobile phone number provided and authorize Giv to send customer support and service-related text messages to that number. Your consent to receive SMS messages is voluntary and is not a condition of purchasing any products or services.
During the opt-in process, you are informed that message frequency may vary, message and data rates may apply, and that you may reply STOP to opt out or HELP for assistance. Links to our Privacy Policy and these SMS Terms and Conditions are also provided during the consent process.
During the opt-in process, Giv provides notice that message frequency may vary, message and data rates may apply, and that you may reply STOP to opt out or HELP for assistance. Links to our Privacy Policy and these SMS Terms and Conditions are also made available during the consent process.
Message Frequency and Charges
The number of messages you receive will vary depending on your interactions with our support team and the status of your support requests.
Standard message and data rates may apply according to your wireless carrier's messaging plan. Giv is not responsible for any fees charged by your mobile carrier.
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from Giv. Once your request has been processed, you will receive a final confirmation message verifying that you have been unsubscribed. No additional text messages will be sent unless you choose to opt in again.
If you wish to resume receiving SMS messages after opting out, you may reply START, JOIN, or SUBSCRIBE, or complete another approved opt-in process.
Help and Support
If you need assistance with the Giv SMS Messaging Program, reply HELP to any SMS message or contact us directly using the information below.
Email: support@givhealthcare.com
Phone: (435) 900-8418
Website: https://givhealthcare.com
Privacy
Your privacy is important to us. Information collected through the Giv SMS Messaging Program is handled in accordance with the Giv Privacy Policy.
Giv does not sell, rent, or share your mobile phone number or your SMS consent with third parties or affiliates for marketing or promotional purposes. Your information may be shared only with trusted service providers who assist us in delivering SMS communications on our behalf. These providers are required to maintain the confidentiality and security of your information and may use it only to provide services for Giv.
Our Privacy Policy is available at:
https://givhealthcare.com/privacy-policy
Wireless Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your wireless carrier and may be affected by factors beyond Giv's control.
Eligibility
By participating in the Giv SMS Messaging Program, you represent that you are at least 18 years of age or that you have the permission of the account holder to enroll the mobile phone number provided.
Changes to These Terms
Giv reserves the right to modify these SMS Terms and Conditions at any time. Any changes will become effective upon posting the updated Terms to this page. Your continued participation in the SMS Messaging Program following any changes constitutes your acceptance of the revised Terms.
Contact Information
If you have any questions regarding these SMS Terms and Conditions or the Giv SMS Messaging Program, please contact us.
Giv
7659 South Main Street
Midvale, UT 84047
Website: https://givhealthcare.com
Email: support@givhealthcare.com
Phone: (435) 900-8418