Getting Started
IDD software should centralize and organize all of an agency's data. However, much of the available software only addresses one or a few specific features, requiring agencies to use multiple systems. Without a unified solution for client documentation, shifts, staff information, payroll, and billing, confusion and disorganization often arise. This fragmented approach makes it harder for agency owners and direct support providers to stay Medicaid compliant, maintain organization, and focus on clients, as they spend excessive time managing data across platforms. Giv knows there's a better way.
Giv's Mission
Giv is an all-in-one IDD software purpose-built for the industry, empowering agency owners and staff with the tools they need to excel. By offering a centralized, all-in-one solution, Giv enables better organization, streamlines workflows, reduces confusion, and returns valuable time to focus on client care. Our software is, and always will be, designed with individuals at its core. By equipping DSPs and agency leaders with the right tools and information, Giv supports better decision-making for clients and helps agencies easily maintain Medicaid compliance.
Specific IDD technology
Giv continually builds for the unique needs of the IDD industry and is designed to simplify agency operations and ensure compliance. Our platform’s features are tailored to IDD requirements and adaptable to meet both state and Medicaid regulations. Unlike general software that needs extensive customization, Giv addresses specific situations and requirements unique to IDD agencies.
All client-related information is centralized within each individual’s electronic health record, seamlessly connecting billing, Medicaid budgeting, scheduling, and eMARs within a client’s profile. Likewise, all DSP information is organized in their profiles, enabling quick access to documentation, reimbursements, payroll, and shift records. With everything in one place, Giv automates routine tasks and streamlines compliance. For example, shifts cannot be scheduled if a client’s monthly budget is exhausted, and by linking service codes to shifts, Giv enables easy and accurate payroll and billing generation—ensuring you never miss critical information.
Desktop
Our software includes both a desktop platform and a mobile app, each tailored to meet the needs of specific users. The desktop platform is designed for agency administrators, while the mobile app is optimized for direct support staff, ensuring each has the right tools at their fingertips. While they work seamlessly together, the desktop platform offers agency admins key features like:
Scheduling
Whether your agency requires simple or flexible scheduling, Giv has you covered. Shifts can be customized with times, dates, clients, and DSP assignments. DSPs receive their schedules and shift details in the mobile app, with all relevant documentation automatically linked for easy access.
Client Budgets
By assigning Medicaid budgets to clients, Giv helps agencies monitor spending over time. The system ensures you stay within budget, preventing over-scheduling and overspending while utilizing the entire budget.
Custom Forms
Data collection requirements vary by state and agency. Giv allows you to create custom forms specific to your needs, which can be assigned to clients or DSPs to ensure proper documentation and maintain state and Medicaid compliance.
Medicaid billing
Service codes tied to shifts make Medicaid billing efficient and accurate. Billing is auto-generated, with easy correction options, allowing you to quickly finalize Medicaid claims.
Payroll
With Giv’s all-in-one solution, staff timesheets are automatically created. When a DSP clocks in, completes a shift, and clocks out, their timesheet is sent directly to payroll, saving time and reducing errors by automating the process.
Client Profile
EHR and eMAR data are connected into a client profile, allowing DSPs to access relevant client information as permitted by admin-defined settings. This centralized access to a client’s complete profile streamlines support and makes information easy to find.
Mobile app
Our mobile app is designed specifically for DSPs, with features that streamline their work while respecting privacy and HIPAA compliance. Admins can restrict access to sensitive information, ensuring DSPs see only what’s relevant to their shifts. Key mobile features include:
Impromptu shifts
Not all shifts are scheduled in advance. With admin and client approval, DSPs can initiate last-minute, unscheduled shifts. These shifts include all essential client information and required documentation, equipping DSPs to provide responsive, informed care.
Multi-code
Service codes are displayed in an easy-to-read format, allowing DSPs to track services delivered to clients seamlessly. Multiple services can be tracked throughout a shift, autogenerating Medicaid billing and saving hundreds of hours per year.
Transportation
DSPs can quickly complete transportation forms through the app, tracking client transport and DSP reimbursement needs. With geo-location, trip data is accurately recorded, making mileage tracking and reimbursement simpler and more precise.
EVV
EVV data is automatically captured and sent to state reporting systems. When DSPs track services rendered for clients, their shifts are verified, ensuring compliance without added complexity.
Client documentation
Custom forms and notes are assigned to clients and can be required prior to clocking out, ensuring DSPs complete essential documentation before ending their shift. This feature helps agencies accurately track client goals, behaviors, and incidents, providing valuable insights for client support.
Caregiver stats
DSPs can access up-to-date stats directly in the app, including shifts worked, hours logged, and estimated pay. This feature gives DSPs insight into their work metrics while reducing the workload for the administrative team.
Final Insights
Giv is designed to empower agency owners and staff with the essential tools needed to succeed and provide exceptional care to clients. Our person-centered platform stands out not only for its all-in-one solution but also for its specific focus on the unique needs of intellectual and developmental disability service agencies. This specialization enhances organization and accuracy within your operations, helping you grow and provide quality care to more individuals. With an intuitive interface and features tailored for each role, Giv ensures that every team member has the right tools at their fingertips, enabling them to deliver the best possible support to those they serve.
Learn more
To determine if Giv is the right fit for your agency, we invite you to explore our product. Click here to discover how our comprehensive software can meet your needs. With a diverse range of features and a true all-in-one solution, Giv empowers agencies with the tools necessary to provide exceptional care while simplifying operations for both owners and staff.
