IDD software built

for

Massachusetts.

Reporting + Scheduling + Billing + EHR + eMAR

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Massachusetts agencies need modern, MassHealth ready software.

Massachusetts IDD providers face complex operational demands. Agencies must meet strict documentation and compliance requirements from the Department of Developmental Services (DDS), bill through MassHealth’s Provider Online Service Center (POSC), and support diverse programs like AFC, GAFC, and group homes. Many providers are still relying on outdated systems or spreadsheets that make coordination difficult and audits stressful. Giv brings it all together in one unified platform to help agencies simplify operations and focus on delivering consistent, person centered care.

How Giv supports

Massachusetts specific needs

Custom forms and workflows
Build and automate forms such as support plans, critical incident reports, medication logs, and progress notes. Giv adapts to your workflows while aligning with DDS and MassHealth expectations.
Compliance management
Track DDS required documentation, audits, staff compliance, and licensure records in one place. Giv helps your agency stay prepared for regulatory reviews and MassHealth standards.
Staff documentation
Centralize training logs, MAP certifications, CPR/First Aid credentials, CORI checks, and other HR requirements with automated tracking and alerts to prevent lapses.
All-in-one platform
Giv combines EVV, scheduling, documentation, billing, payroll, and eMAR in a single system. Shift data flows directly into billing and records, reducing manual entry and missed steps.
Budget and authorization management
Monitor service units and spending for programs like AFC, GAFC, and DDS day or residential services. Giv helps ensure billing aligns with authorized plans and avoids overuse or missed reimbursements.
Custom forms and workflows
Build and automate forms such as support plans, critical incident reports, medication logs, and progress notes. Giv adapts to your workflows while aligning with DDS and MassHealth expectations.
Custom forms and workflows
Build and automate forms such as support plans, critical incident reports, medication logs, and progress notes. Giv adapts to your workflows while aligning with DDS and MassHealth expectations.

Custom forms and workflows
Build and automate forms such as support plans, critical incident reports, medication logs, and progress notes. Giv adapts to your workflows while aligning with DDS and MassHealth expectations.
Compliance management
Track DDS required documentation, audits, staff compliance, and licensure records in one place. Giv helps your agency stay prepared for regulatory reviews and MassHealth standards.
Staff documentation
Centralize training logs, MAP certifications, CPR/First Aid credentials, CORI checks, and other HR requirements with automated tracking and alerts to prevent lapses.
All-in-one platform
Giv combines EVV, scheduling, documentation, billing, payroll, and eMAR in a single system. Shift data flows directly into billing and records, reducing manual entry and missed steps.
Budget and authorization management
Monitor service units and spending for programs like AFC, GAFC, and DDS day or residential services. Giv helps ensure billing aligns with authorized plans and avoids overuse or missed reimbursements.
Custom forms and workflows
Build and automate forms such as support plans, critical incident reports, medication logs, and progress notes. Giv adapts to your workflows while aligning with DDS and MassHealth expectations.
Custom forms and workflows
Build and automate forms such as support plans, critical incident reports, medication logs, and progress notes. Giv adapts to your workflows while aligning with DDS and MassHealth expectations.

Custom forms and workflows
Build and automate forms such as support plans, critical incident reports, medication logs, and progress notes. Giv adapts to your workflows while aligning with DDS and MassHealth expectations.
Compliance management
Track DDS required documentation, audits, staff compliance, and licensure records in one place. Giv helps your agency stay prepared for regulatory reviews and MassHealth standards.
Staff documentation
Centralize training logs, MAP certifications, CPR/First Aid credentials, CORI checks, and other HR requirements with automated tracking and alerts to prevent lapses.
All-in-one platform
Giv combines EVV, scheduling, documentation, billing, payroll, and eMAR in a single system. Shift data flows directly into billing and records, reducing manual entry and missed steps.
Budget and authorization management
Monitor service units and spending for programs like AFC, GAFC, and DDS day or residential services. Giv helps ensure billing aligns with authorized plans and avoids overuse or missed reimbursements.
Custom forms and workflows
Build and automate forms such as support plans, critical incident reports, medication logs, and progress notes. Giv adapts to your workflows while aligning with DDS and MassHealth expectations.
Custom forms and workflows
Build and automate forms such as support plans, critical incident reports, medication logs, and progress notes. Giv adapts to your workflows while aligning with DDS and MassHealth expectations.

Giv customer testimonial

Results that matter

"From day one, our mission has been to create a modern agency built on cutting-edge technology. We chose Giv as our EHR partner not only because it supports our unique provider model today, but because their team is innovating in ways that push the entire field forward. They’re building the future of IDD care..."

Documentation adherence

100% documentation compliance since adopting Giv 18 months ago—Giv ensures DSPs never miss required documentation, making compliance effortless.

Shifts run

350,000 shifts run—Giv simplified scheduling, matching shifts seamlessly to individuals' lives.

Client's served

Added 1500+ clients in 18 months while seamlessly handling mid-shift code switches, helping DSPs keep care accurate across every service.

1500+

"In just 18 months, Giv has become the backbone of our agency. Their team has delivered critical enhancements and introduced new features that our 1500+ clients and more than 1,000 caregivers depend on every single day. Together, we’ve created a system that enables safety and compliance, empowers our care teams, supports service expansion, and drives operational efficiency. Our partnership with Giv allows us to focus on what matters most: being the agency our clients truly deserve."

Designed for Massachusetts’s future

Massachusetts continues to expand its focus on integrated, person centered care and tighter compliance oversight. As agencies adjust to new technology expectations and documentation standards, Giv offers the flexibility and structure needed to meet the moment. Whether you provide shared living, day programs, or in home supports, Giv helps you stay organized, compliant, and scalable.

Explore our mobile app

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